Heading into Annual Conference, we’ve just launched a new Member Spotlight initiative to celebrate highly-engaged individuals within our membership. Who better to kick off this monthly series than Scott Ritchey, Vice President of Plumbers Supply Co. based in Louisville, Kentucky?
Scott exemplifies how distributors can build on relationships with contractor customers to make them successful, so much so that he recently published a book titled “Make More Money: 12 Profit Pillars for HVAC Contractor Success,” already an industry best-seller on Amazon. We got an opportunity to chat with Scott to understand what motivated him to put pen to paper and write this book:
This article was published in the November 2018 issue of the HARDI Thermostatus monthly newsletter. For more information, visit hardinet.org.